F&Q
Frequently Asked Questions
🛍️ ORDERING
Q: How do I place an order?
A: Simply browse our collections, choose your size, and click "Add to Cart". Follow the checkout process—it’s fast and secure.
Q: Can I cancel or change my order?
A: Orders can be modified or canceled within 12 hours of placing them. Email us at support@theaumtheory.com right away.
🚚 SHIPPING
Q: Do you offer free shipping?
A: Yes! We offer free shipping across India on all orders—no minimum required.
Q: When will I receive my order?
A: Orders are usually processed within 2-3 business days, and delivery typically takes 5–7 business days, depending on your location.
📦 RETURNS & EXCHANGES
Q: What’s your return policy?
A: We accept returns/exchanges within 7 days of delivery, as long as the product is unused and in original condition. Contact us to initiate a return.
Q: How do I request an exchange?
A: Email us at support@theaumtheory.com with your order number and request. We’ll guide you through the process.
💬 OTHER
Q: Do you offer Cash on Delivery (COD)?
A: Not at the moment. We accept secure online payments via UPI, debit/credit cards, and wallets.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking link. You can also track orders from your account page.